For Alseg24, customer service begins with demand planning
The most important prerequisites for the camera system are determined.
Which video resolution is required? 2 MegaPixels, 4 or 8 MegaPixels?
Which field of vision does the camera need, wide-angle, optical zoom or only digital zoom?
With microphone and speaker?
Which range for the night vision needs the camera. Possibly additional IR lights needed?
With PIR motion detection or motion detector?
W-LAN connection or transmission via LTE (telephone card) or just to Ethernet cable?
Power supply with power supply or via PoE (Power on Ethernet) or solar panel?
Data storage via cloud or on micro sd card or maybe with a recorder?
Is needed to autotracking camera?
Possibly with face recognition?
Is it cheaper for the customer, 4 large high-tech cameras (for example, thermal cameras) to install?
Or better 16 smaller cameras to monitor the entire object?
How far is the farthest camera away? 100 meters 200 meters?
Do I need special cables for this? A power amplifier?
Which brand offers me the required conditions?
What is the handling of this brand for the customer? Are there any comparison tests of this brand?
What is the rating of other users or industry peers?
Quality, warranty conditions, delivery times, country of origin .... and much more.
Just as important as the camera is the quality of the recorders, cables, switches, Plug-in connections, power supplies Junction boxes and emergency power supply.
It continues with the staff. Trained, meticulous employees are rare.
Which employee can do which training?
Finally, there is the briefing for the customer in the system.
ALSEG24 QUALITY IS PLANABLE
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